Apple Reportedly Refuses to Preinstall India’s Controversial State-Run Cybersecurity App

A new government directive in India is stirring major controversy — and Apple is reportedly pushing back. According to a Reuters report, the Indian government has asked all smartphone manufacturers to preload a state-owned cybersecurity app called Sanchar Saathi on every new device sold in the country.

What Is Sanchar Saathi?

The app is designed to help users track and block stolen phones, preventing unauthorized use. While intended as a safety and anti-theft measure, critics argue that mandatory installation raises privacy, surveillance, and security concerns.

Apple Pushes Back

Despite a 90-day compliance window, Apple is reportedly refusing the requirement. According to industry sources quoted by Reuters, the company will inform the Indian government that:

It does not comply with such preinstallation mandates in any market

The directive raises “a host of privacy and security issues” within the iOS ecosystem

This stance is consistent with Apple’s strict approach to user privacy and control over its platform.

Public Backlash and Government Clarification

The order has already faced strong criticism across India, prompting a response from the country’s telecom minister. He stated that Sanchar Saathi is meant to be a “voluntary and democratic” system, and that users can:

Deactivate the app

Delete it “at any time”

However, this contradicts the earlier November 28 directive, which instructs manufacturers to preload the app and ensure its features cannot be disabled or restricted.

A Growing Debate
The situation highlights the growing tension between national security efforts and consumer privacy. Apple’s resistance may influence how other manufacturers respond — and could set the stage for a broader conversation about digital rights in India.


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